London, UK – August 13, 2024 – Final Draft, the provider of industry-standard screenwriting software, has partnered with 10Duke, a leader in cloud-based software licensing solutions. This collaboration streamlined the software licensing workflow and significantly reduced customer support calls, enhancing the overall user experience and resulting in the best product release in Final Draft’s history.
Joe Jarvis, Senior Vice President of Final Draft commented:
“I’d recommend 10Duke to anyone that values a service relationship. The support from 10Duke is terrific. I feel like I’m working with a task force that’s dedicated to us and our success. We’ve had our best release so far with a version that was supported by 10Duke.”
Final Draft is the preferred choice for top Hollywood producers and writers, including names such as Jon Favreau, J.J. Abrams, Tom Hanks, Nancy Meyers, and Aaron Sorkin. With up to 500,000 active users annually, the software supports screenwriters across the film and television industries through its native Mac and Windows desktop applications, as well as an iOS app for iPad and iPhone.
Neil Fenton, CEO of 10Duke commented:
“We’re excited to partner with Final Draft to enhance their user experience through our cloud-based licensing solution. Together, we’re proud to support Final Draft’s most successful release yet, making it easier for screenwriters to access the tools they need.”
Before turning to 10Duke, Final Draft faced challenges with its licensing system, which relied on serial numbers. Users often lost these numbers, leading to a high volume of customer service calls.
In search of a more efficient solution, Final Draft transitioned from its former licensing provider to 10Duke. The decision was driven by 10Duke’s exceptional customer service and the simplicity of its integration process. The 10Duke team provided personalized support, addressing technical requirements such as SSO capability and enterprise-consumer licensing separation with ease.
Since implementing 10Duke’s licensing solution, Final Draft has seen significant improvements. The number of activation-related customer service calls has drastically decreased, and they can now more quickly respond to technical demands from enterprise customers. This change has contributed to the most successful release in Final Draft’s history, with customers finding it easier than ever to get started.
The partnership with 10Duke has not only streamlined Final Draft’s software licensing, but also fostered a collaborative relationship. Final Draft’s team feels supported by a dedicated task force, ensuring smooth operations and quick implementation of new solutions.
About Final Draft
Final Draft is the industry standard screenwriting software, trusted by top Hollywood writers and producers. With a user base of up to 500,000 active users, Final Draft continues to innovate and support the creative process of screenwriting.
About 10Duke
10Duke provides cloud-based software licensing solutions that help businesses scale and monetize their software products effectively. Known for their excellent customer service and easy integration, 10Duke supports a wide range of licensing needs for fast-growing software businesses.
