10Duke Insights – License Analytics Tool

 

Harness the power of data-driven decision-making with our web-based analytics tool for license usage insights.

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Comprehensive Software Licensing Analytics


10Duke Insights is a cloud-based platform that provides comprehensive analytics on software license usage. It offers a detailed view of how customers interact with your products, enabling you to make informed decisions that drive business growth.

By leveraging these insights, you can optimize sales strategies, refine product development, and enhance customer support.

10Duke Insights is an optional tool used in conjunction with 10Duke Enterprise and purchased separately, providing insights on the licenses you sell as a vendor.

Leverage Usage Analytics

Insights provides valuable data analytics and usage information

 

Boost Your License Sales


With 10Duke Insights, your sales team can leverage data-driven insights to optimize pricing strategies, target upselling opportunities, and streamline trial conversions.

Analyze usage patterns, identify high-value features, and tailor offerings to customer needs, ultimately boosting your software license sales.

 

Improve Your Products by Understanding License Usage


With 10Duke Insights, your product team can make informed decisions based on real user behaviour. Confirm which features are the most and least popular, and analyze user behavior patterns.

This information is invaluable for guiding your product roadmap, ensuring your development efforts align with customer needs and preferences – you no longer need to guess.

 

Elevate Customer Experience


Allow your support team to provide proactive, data-driven assistance. By monitoring usage patterns and potential issues, you can address problems before customers even report them.

For example, you can track failed login attempts or failed license consumption requests and resolve them based on error analysis. This pre-emptive approach not only reduces support tickets but also significantly enhances customer satisfaction and loyalty.

Features

Real-time License Usage Tracking

You can monitor active licenses across your customer base, allowing you to identify underutilized or overused licenses.

User Behavior Analytics

Enabling you analyze user engagement patterns and session durations, offering insights into adoption rates for new features or updates.

Feature Usage Metrics

You can track feature popularity and adoption rates over time, identifying underutilized features that may need enhancement.

Customizable Dashboards and Reports

This functionality allows you to create visualizations tailored to different needs within your organization.

Interested? Get In Touch!

 

10Duke Insights is an optional tool used in conjunction with 10Duke Enterprise and purchased separately.

If you're already a customer, please contact your 10Duke Integration Support Team.

 

New to 10Duke?

Learn more about 10Duke Enterprise or schedule a product demo.

 

Customer Success

Learn how companies around the world are leveraging the power of 10Duke

Stop Building Licensing.
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